Ctrip just cancelled reservation without asking me!!..and its the second time they do this!!

14 of 45 Ctrip reviews

they cancelled reservation two time , one hotel in guangzhou and a hotel in hongkong , they just cancelled >

first time the hotel cant offer me the offer was available ,and they changed the rate .

second cancelation in hongkong because the room have partial view to harber , and they also changed the rate>>

....fake offers , untrusted

>>>third time .. ofcource there is no third time , two is enough .


This review is a subjective opinion of a user.
Report Comment

More Review Details

Reason of review:
Poor customer service
Product or service
Ctrip Hotel Reservation
Review category
Travel Agencies
review #813975 by
Had an experience with Ctrip? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
14 of 45 Ctrip reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Ctrip. However, many companies do monitor reviews on our site.

You were reading a complaint about Ctrip.
Filing a new complaint about