Ctrip just cancelled reservation without asking me!!..and its the second time they do this!!
they cancelled reservation two time , one hotel in guangzhou and a hotel in hongkong , they just cancelled >
first time the hotel cant offer me the offer was available ,and they changed the rate .
second cancelation in hongkong because the room have partial view to harber , and they also changed the rate>>
....fake offers , untrusted
>>>third time .. ofcource there is no third time , two is enough .
More Review Details
- Reason of review:
- Poor customer service
- Product or service
- Ctrip Hotel Reservation
- Review category
- Travel Agencies
You May Also Like
- "Our stay at Westgate was more than a 5 star rating and we owe everything to BookVIP. We enjoyed everything the resort offered. We are from Miami,FL and we didn't..."
- "Our fantastic vacation experience with BookVIP.com in Punta Cana, Dominican Republic..."
- "We have enjoyed our stay at Silversands. The staff, every last one of them, are friendly and always willing to help. Nonstop entertainment ranging from water sports, dance lessons with..."
- "My session at B-Precious photography had the quality like it was done on an old school phone camera. I thought I was getting a great deal since she was cheaper..."
- "I can't return men items. I'm a very good customer for at least ten years. I pay every month on time. I've NEVER returned anything. Please make an exception. You..."
- "I received a top I ordered with a black spot on the back. I filed for a return on their website and uploaded pictures asked. they offered me 20% and..."
- "Absolutely disappointed. Booked a flight a few months ago and made a change to its date paid the fees and went through the whole process. Last week I decided I..."