Ctrip just cancelled reservation without asking me!!..and its the second time they do this!!

14 of 45 Ctrip reviews

they cancelled reservation two time , one hotel in guangzhou and a hotel in hongkong , they just cancelled >

first time the hotel cant offer me the offer was available ,and they changed the rate .

second cancelation in hongkong because the room have partial view to harber , and they also changed the rate>>

....fake offers , untrusted

>>>third time .. ofcource there is no third time , two is enough .

THANKS CTRIP

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Reason of review:
Poor customer service
Product or service
Ctrip Hotel Reservation
Review category
Travel Agencies
review #813975
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14 of 45 Ctrip reviews
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