I had tried to book flights to Taiwan from Hong Kong.Skyscanner showed one particular price however once entering the Ctrip website, Ctrip showed a slightly higher fare.
I wasn't too fussed and decided to proceed however half way entering my information for three passengers, a pop-up appeared to advise me the price has doubled per a person! I refreshed the page and Ctrip was showing the original cheaper fare again so I tried to make a reservation only to be sorely disappointed and rather frustrated. The situation occurred 4 times! Each and every time the same pop-up window would appear to tell me the fare has doubled in price.
This is a terrible scam!
DO NOT BOOK WITH THEM.This is absolutely unacceptable.
More Review Details
|Product or Service Quality|
What I liked
What I disliked
- Poor communications
- Poor customer service
- Reason of review:
- Pricing issue
- Preferred solution:
- Price reduction
- Monetary loss:
- Product or service
- Ctrip Website
- Review category
- Travel Agencies
Author wants to be contacted by the company. Learn more ›
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